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	<title>The Productive Seller &#187; Telephone Business Development</title>
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	<description>Smart Sales Thinking for Salespeople and Entrepreneurs</description>
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		<title>How to Re-take Control of the Sales Conversation</title>
		<link>http://theproductiveseller.com/index.php/2010/02/03/under-qualifying-1-how-to-re-take-control-of-the-sales-conversation/</link>
		<comments>http://theproductiveseller.com/index.php/2010/02/03/under-qualifying-1-how-to-re-take-control-of-the-sales-conversation/#comments</comments>
		<pubDate>Wed, 03 Feb 2010 18:39:41 +0000</pubDate>
		<dc:creator>Michael Packman</dc:creator>
				<category><![CDATA[Methodology]]></category>
		<category><![CDATA[Telephone Business Development]]></category>
		<category><![CDATA[Uncategorized]]></category>
		<category><![CDATA[control telephone conversations]]></category>
		<category><![CDATA[telemarketing technique]]></category>

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		<description><![CDATA[Quick tip for you here. Picture the scene: you call a prospect, pitch your intro, you&#8217;re just about to use your investigative questions and what happens, the enthusiastic prospect only goes and asks for a meeting. Great news, right? Well, possibly not. But, but, but I hear you shout. We called to get a meeting [...]]]></description>
			<content:encoded><![CDATA[<p>Quick tip for you here. Picture the scene: you call a prospect, pitch your intro, you&#8217;re just about to use your investigative questions and what happens, the enthusiastic prospect only goes and asks for a meeting. Great news, right? Well, possibly not. But, but, but I hear you shout. We called to get a meeting and we did, in record time too. Not strictly true. What you called to get was a qualified meeting. A meeting that will lead to an opportunity. Is this one of those? Maybe, but how do you know?</p>
<p>I know what you&#8217;re going to say now. You&#8217;re going to say that it would be criminal to stop in their tracks a prospect who is baying for a meeting. And you&#8217;d be right. So what to do? What I always recommend is the <strong>Backpedal<span style="font-weight: normal;">™</span></strong><strong>.</strong></p>
<p><strong><img class="alignright" style="margin: 10px;" src="http://www.sxc.hu/pic/m/k/ka/katman1972/846845_bmx.jpg" alt="BMX" width="300" height="199" /></strong></p>
<p>What is this secret piece of sales magic? It&#8217;s simple. Let the prospect lead. Let them demand a meeting. Agree the date and time. Then BACKPEDAL. The key Backpedal phrase: &#8220;Before you go, let me just ask you one quick question&#8221;. Then you ask your qualification questions, leading one to the other in a conversational style.  If the prospect objects, you simply say that this is information you need in order to be prepared for the meeting. In a worst case scenario, you can always email them for clarification on any points not covered.</p>
<p>If they don&#8217;t qualify, then you have several options. If they are not the right person, you can ask for their help to include the right people in the meeting. Don&#8217;t exclude them; get them in the meeting as well. If there is no opportunity there, you can make a decision on whether you think that it is still worth making contact; perhaps a coffee before work or a lunch would be more appropriate for a casual introduction. Whatever you do, keep your backpedal casual and friendly.</p>
<p><span>Why do this? Because if you spend your time visiting unqualified prospects then you are really visiting suspects, which means that you are not fulfilling your potential. It&#8217;s vital to be sure that each and every meeting you have has clearly defined objectives, is with an potential sponsor, influencer and/or decision maker and that you have gathered enough information to present your solution in context. Otherwise you&#8217;re just shooting in the dark.</span></p>
<p><span><em>If you liked this article, please use the </em><span style="text-decoration: underline;"><strong><em>Share This button</em></strong></span><em> to share it on </em><strong>del.icio.us</strong><em>, </em><strong>StumbleUpon</strong><em>, </em><strong>Technorati </strong><em>or </em><strong>Digg</strong><strong><em>.</em></strong> </span></p>
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